http://www.kitchencow.com/2008/03/18/pho-hoa-my-favorite-bowl-of-noodles/ A working girl writes about food, bento, restaurants & recipes. Fri, 30 Jul 2010 01:14:04 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.kitchencow.com/2008/03/18/pho-hoa-my-favorite-bowl-of-noodles/comment-page-1/#comment-38360 Aquaknox Restaurant: Vietnamese gone contemporary | bento, restos & recipes at http://www.kitchencow.com Mon, 20 Apr 2009 17:43:28 +0000 http://www.kitchencow.com/2008/03/18/pho-hoa-my-favorite-bowl-of-noodles/#comment-38360 [...] Vietnamese cuisine and my immediate association would be a steaming bowl of pho. That’s why dining at Aquaknox proved to be a very interesting eye-opener to the world of [...] [...] Vietnamese cuisine and my immediate association would be a steaming bowl of pho. That’s why dining at Aquaknox proved to be a very interesting eye-opener to the world of [...]

]]> http://www.kitchencow.com/2008/03/18/pho-hoa-my-favorite-bowl-of-noodles/comment-page-1/#comment-20704 kaoko Wed, 27 Aug 2008 03:24:49 +0000 http://www.kitchencow.com/2008/03/18/pho-hoa-my-favorite-bowl-of-noodles/#comment-20704 Inasmuch as I would like to see a resolution to this, I don't think the comments section of my blog is the proper avenue for this discussion. I hope neither party minds if I lock this thread already. Inasmuch as I would like to see a resolution to this, I don’t think the comments section of my blog is the proper avenue for this discussion. I hope neither party minds if I lock this thread already.

]]> http://www.kitchencow.com/2008/03/18/pho-hoa-my-favorite-bowl-of-noodles/comment-page-1/#comment-20348 Regina Sun, 24 Aug 2008 11:19:32 +0000 http://www.kitchencow.com/2008/03/18/pho-hoa-my-favorite-bowl-of-noodles/#comment-20348 Yes I already complained with Pho Hoa's management, aside from that they are already aware of the incident. It is very disheartening because I really favor this restaurant, in fact I am a regular there, I have my lunch one or twice a month at that restaurant. I even entertained the Prosecutors of Las Pinas at that restaurant a couple of times in the past. Yes I already complained with Pho Hoa’s management, aside from that they are already aware of the incident. It is very disheartening because I really favor this restaurant, in fact I am a regular there, I have my lunch one or twice a month at that restaurant. I even entertained the Prosecutors of Las Pinas at that restaurant a couple of times in the past.

]]> http://www.kitchencow.com/2008/03/18/pho-hoa-my-favorite-bowl-of-noodles/comment-page-1/#comment-20346 Regina Sun, 24 Aug 2008 11:16:01 +0000 http://www.kitchencow.com/2008/03/18/pho-hoa-my-favorite-bowl-of-noodles/#comment-20346 Attorney: First of all is that your name or just a title? Nevertheless, the reasons that you have enumerated in your comments are the usual defense mechanisms of restaurants who had been involved in this kind of incident. They will resort in saying that these things are planted or manipulated by custormers just to get away with it. Have you been in the store? Basically you will see everything that is going on in that small area, and is this one way of accusing me of trying to extort money from the management of Pho Hoa? I'm sorry but I will not resort to that degenerated action. Point one - you are saying that the employee has been with the company for a long time, to hell with that! She can be there forever and if she wants to do something awful to the customer no one can stop her from doing that not even you. Point two- If I had given the glass to the staff do you really think there would be justice? She won't even apologize to what happened. I did what has to be done, I filed a complaint hoping to resolve the matter but It has already been five days since the incident happened and at this point in time no one from Pho Hoa or ATC's management has done anything to resolve this issue. An incident report has been filed with the ATC's Security Office and the security officer has already forwarded the incident report to the Administration of ATC the day after the incident for action. Unfortunately, I have been calling and following it up with them but they were eluding me. I even called up the Head Office of Pho Hoa to air out my complain but no one from the management has done any action regarding the incident. Point three - I have already sent the specimen to a credible laboratory for microbiological testing and to confirm if that foreign matter is indeed saliva or phelgm, if that will be the result, my next step would be to send that specimen to St. Luke's for DNA testing and that would definitely exclude myself, my mother and my friend who was with me from purposely doing it to extort money from Pho Hoa. A simple DNA test would determine whose saliva is it and my next step would definitely be a legal one. Isn't it the PROTOCOL of restaurants with this kind of case to get the specimen so that there would be no evidence available to the customer? To be objective about this no one really knows if it is phelgm, saliva or whatever, but what was breached here is that there is a foreign matter in the glass which should not have been there and that violates food safety and sanitation practices!!! I appreciate your feedback and hope that you could be objective regarding your opinion. Attorney: First of all is that your name or just a title? Nevertheless, the reasons that you have enumerated in your comments are the usual defense mechanisms of restaurants who had been involved in this kind of incident. They will resort in saying that these things are planted or manipulated by custormers just to get away with it. Have you been in the store? Basically you will see everything that is going on in that small area, and is this one way of accusing me of trying to extort money from the management of Pho Hoa? I’m sorry but I will not resort to that degenerated action. Point one – you are saying that the employee has been with the company for a long time, to hell with that! She can be there forever and if she wants to do something awful to the customer no one can stop her from doing that not even you. Point two- If I had given the glass to the staff do you really think there would be justice? She won’t even apologize to what happened. I did what has to be done, I filed a complaint hoping to resolve the matter but It has already been five days since the incident happened and at this point in time no one from Pho Hoa or ATC’s management has done anything to resolve this issue. An incident report has been filed with the ATC’s Security Office and the security officer has already forwarded the incident report to the Administration of ATC the day after the incident for action. Unfortunately, I have been calling and following it up with them but they were eluding me. I even called up the Head Office of Pho Hoa to air out my complain but no one from the management has done any action regarding the incident. Point three – I have already sent the specimen to a credible laboratory for microbiological testing and to confirm if that foreign matter is indeed saliva or phelgm, if that will be the result, my next step would be to send that specimen to St. Luke’s for DNA testing and that would definitely exclude myself, my mother and my friend who was with me from purposely doing it to extort money from Pho Hoa. A simple DNA test would determine whose saliva is it and my next step would definitely be a legal one. Isn’t it the PROTOCOL of restaurants with this kind of case to get the specimen so that there would be no evidence available to the customer? To be objective about this no one really knows if it is phelgm, saliva or whatever, but what was breached here is that there is a foreign matter in the glass which should not have been there and that violates food safety and sanitation practices!!! I appreciate your feedback and hope that you could be objective regarding your opinion.

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